Delivery timeline: Please allow up to 3 working days for your order to arrive from dispatch.
If your order hasn't arrived after 3 working days:
Contact our support team at support@scorza.com with:
- Your full name
- Email address used for the order
- Order ID number (which you can find on your order confirmation email)
One of our team will investigate and help resolve the delivery issue.
Before contacting support:
- Verify the delivery address on your order confirmation
- Check with family/flatmates/neighbours
- Look for delivery cards or safe place notifications